Refund Policy

Refund Policy for PremiumSport.tv

At PremiumSport.tv, we strive to deliver a high-quality sports streaming experience with reliable access to live events and on-demand content. However, we understand that certain situations may require a refund request. This policy outlines the conditions under which refunds may be granted.

1. Subscription Cancellation

You may cancel your subscription at any time through your account settings. Once canceled:

  • Your subscription will remain active until the end of the current billing period.
  • No further charges will be applied after the current cycle ends.
  • Cancellation does not automatically qualify for a refund.

2. Refund Eligibility

Refund requests must be submitted within 72 hours (3 days) of the initial purchase. We will only consider refunds under the following circumstances:

  • Duplicate or Unauthorized Charges
  • If you were billed multiple times or charged without your authorization.
  • Billing After Cancellation
  • If your subscription was renewed despite being canceled before the renewal date.
  • Severe Technical Issues
  • If you experience major service disruptions (e.g., inability to access streams, persistent buffering, or platform errors) and:
  • The issue is verified by our support team
  • The issue remains unresolved after reasonable troubleshooting attempts

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

  • Dissatisfaction due to content preferences (e.g., unavailable matches, leagues, or commentary language)
  • Temporary interruptions caused by internet connection, device compatibility, or third-party services
  • Failure to access content due to incorrect login details or user-side issues
  • Partial usage of the subscription period without verified technical failure

4. Proof Requirement

To process a refund request, you must provide:

  • Payment confirmation or transaction ID
  • Description of the issue encountered
  • Supporting evidence (screenshots, screen recordings if applicable)

Requests without sufficient evidence may be declined.

5. Refund Processing

  • Approved refunds will be processed through the original payment method.
  • Processing time typically ranges from 5–10 business days, depending on your payment provider.
  • PremiumSport.tv is not responsible for any additional bank fees, currency conversion charges, or delays caused by financial institutions.

6. Service Access After Refund

Once a refund is issued:

  • Your access to PremiumSport.tv services will be immediately terminated
  • Any remaining subscription time will be forfeited

7. Contact Support

If you believe your case qualifies for a refund, please contact our support team:

  • Email: support@premiumsport.tv
  • Subject: Refund Request – [Your Order ID]

Our team will review your request and respond within a reasonable timeframe.

8. Policy Updates

PremiumSport.tv reserves the right to modify or update this Refund Policy at any time. Continued use of the service indicates acceptance of the latest version.